PRIVACY POLICY

Last updated: November 19, 2025

 

This privacy policy informs you about how Radiance Connection AG collects, processes and protects your personal data when you visit our website or use our products and services.

 

1. Responsible body

Radiance Connection AG
Schönenstrasse 16, 8803 Zurich, Switzerland
Email: hello@radianceconnection.com

 

2. Which data we process

We process the following personal data in particular:

  • Information that you actively provide to us, such as name, address, email, telephone number and payment information.
  • Order and payment data processed via external payment service providers
  • Technical data such as IP address, browser type, device data and usage behavior
  • Cookies and similar technologies

3. Purpose of data processing

Your data will be processed for the following purposes:

  • Order processing and shipping
  • Customer communication and support
  • Operation, optimization and security of our website
  • Marketing and informational measures, provided you have consented.
  • Fulfillment of legal and regulatory obligations

4. Legal basis

Your personal data will be processed based on:

  • the fulfillment of a contract or pre-contractual measures
  • our legitimate interests
  • Your consent
  • legal requirements under Swiss law

5. Disclosure of personal data

We only share your data to the extent necessary, in particular with:

  • Shopify as a shop and hosting platform
  • Payment service providers such as Stripe, PayPal, TWINT or credit card companies
  • Swiss Post or other shipping service providers
  • IT, analytics and marketing service provider
  • authorities, insofar as we are legally obligated to do so

Data may be transferred abroad. In this case, we ensure that adequate data protection is guaranteed.

 

6. Storage and Deletion

We only store your personal data for as long as it is necessary for the respective purposes or as required by law. After that, the data is deleted or anonymized.

 

7. Cookies

Our website uses cookies for technical functions, analysis, and marketing. We only use marketing and analysis cookies with your consent. You can adjust your cookie settings at any time.

 

8. Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to certain processing activities. You can withdraw your consent at any time.

Contact for data protection inquiries:
hello@radianceconnection.com

 

9. Data security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss or misuse.

 

10. Changes

We reserve the right to amend this privacy policy at any time. The current version published on our website always applies.