Privacy Policy
Last updated: November 19, 2025
This privacy policy explains how Radiance Connection AG collects, uses and protects your personal data when you visit our website or make a purchase.
1. Responsible body
Radiance Connection AG
Schönenstrasse 16, 8803 Zurich, Switzerland
Email: hello@radianceconnection.com
2. Data we collect
We collect the following data:
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Personal data that you provide to us (name, address, email, telephone number, account information)
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Order and payment-related data (processed via external providers)
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Automatically collected technical data (IP address, browser information, usage data)
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Cookies and similar technologies
3. Purpose of data processing
We use your data for:
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Order processing and shipping
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Customer communication and support
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Website optimization and security
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Marketing (with consent)
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Fulfillment of legal obligations
4. Legal basis
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Contract fulfillment
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Legitimate interests
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consent
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Legal requirements
5. Data Sharing
We share data with:
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Shopify (shop system & hosting)
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Payment providers (Stripe, PayPal, TWINT, credit cards)
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Swiss Post for shipping
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IT, analytics and marketing service provider
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Authorities, if required by law
6. Storage & Deletion
We only store personal data for as long as is necessary or required by law.
7. Cookies
We use cookies for functionality, analysis and marketing (with consent).
8. Your rights
You can request information, correction, deletion, restriction, objection, data portability or the withdrawal of your consent.
Contact: hello@radianceconnection.com
9. Safety
We implement appropriate technical and organizational security measures.
10. Changes
We may update this privacy policy; the most current version is available on our website.